Pre-Order/Special Order Information

For all pre-order items:

  • We require 100% full payment.

Pre-order items may be cancelled subject to a cancellation fee. Please contact us directly if you are looking to cancel a pre-ordered product.


For all special order items AND items not on our website:

  • We require 100% full payment in order to place the order for you.
  • Estimated product arrival time/shipped time is up to 30days.
  • Items either comes directly from our distributors or our manufacturing centers.

All special order items are final sale and cannot be cancelled, so please ensure that you are willing to commit and wait for your item(s). 


All pre-order and special order leadtimes are ESTIMATES only. We are not able to guarantee delivery within the timeline, but we do our best to ensure the item(s) are sent out as soon as possible.